Privacy Policy

Last updated: May 5, 2026

A gentle note from us to you

At Bacio&Casa, your trust means the world to us. Just as we pour love into every piece we curate for your home, wedding, and everyday life, we handle your personal information with the same care and tenderness.

This policy is our promise to you – simple, honest, and easy to understand.

What we collect – and why

We only ask for what truly helps us serve you better:

Your name, email, address, phone number – so we can send your order exactly where it belongs, keep you updated on its journey, and reach out if you ever need us.
Your purchase history – to make your future visits feel familiar and personal, like coming home.
A little browsing information (like which pages you loved most) – only to make our website feel more like you.

We never collect more than we need. And we never, ever sell your information to anyone.

How we use your information – with respect

We use your information for gentle purposes only:

To wrap up and ship your order with care.
To answer your questions and make sure you feel heard.
To send you occasional notes about new arrivals, small stories, or quiet offers – only if you say yes.
To keep our little shop safe and secure for everyone.

Cookies? Just small helpers

Our website uses tiny digital helpers – cookies – to remember your preferences and make your browsing smoother. They are nothing to worry about. You can always turn them off in your browser settings, though some parts of our site may become less cozy.

Who we share your information with – only trusted hands

We do not sell or rent your information. Ever.

To make your order come to life, we share only what's necessary with:

Shipping carriers (to get your package to your doorstep)
Payment processors (to complete your purchase safely – they never see more than needed)
Email service providers (to send you updates only if you've welcomed them)

Every single partner is carefully chosen and bound by strict promises to protect your data.

How we protect your data – like family treasure

We use industry-standard safeguards to protect your information. While no online system is 100% unbreakable, we treat your data like a handwritten letter from a dear friend – with respect, care, and confidentiality.

Your rights – you are always in control

You are always the owner of your information. You can:

Ask us what data we have about you
Change or correct anything that's not right
Request that we delete your information
Tell us to stop sending marketing emails (we will miss you, but we'll understand)

Just email us anytime – no complicated forms, no long waits.

How long we keep your information

We keep your information only as long as needed: to fulfill your orders, follow legal requirements (like tax records), or remember your lovely support. After that, we gently delete it.

Children’s privacy

Our website is meant for grown-ups who love beautiful things. We do not knowingly collect information from children under 13. If we ever learn that we have, we will remove it immediately.

A home across borders

Because the internet has no single shore, your information may travel to servers in different countries. Wherever it goes, it receives the same loving protection as if it were right here.